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FAQs

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Anyone who is unable to attend ConnectiCon and purchased a membership will automatically have their badge rolled over to the following year.

No, you can register in-person at the convention or at our booths at other events.

Yes, but you will be charged additional service fees. On-site registration will be available Friday, Saturday, and Sunday during the listed hours. On-site registration will be in the lower lobby of the convention center with the line beginning in section B of the parking garage.

If you haven't already created an account on GrowTix, you will need to do so with the e-mail address you registered with. From there, you can access your orders, edit information, upgrade memberships, and access your confirmation.

To log in, go here:

https://register.growtix.com/login

As stated on the registration page, memberships are non-refundable. You may update/transfer your membership survey by logging in to your GrowTix account. Generally these types of transactions cost the organization time and money, so please be sure to plan accordingly before registering as a member.

ConnectiCon, LLC is a membership-based organization. When you pay for your membership, you're paying to receive all of the membership benefits offered (whether or not you choose to use them is up to you). Those benefits currently include the ability to participate in year-round, member events throughout Southern New England; the ability to participate at our annual members' conference ConnectiCon held in Hartford, CT each summer; receipt of electronic members newsletters informing you of the latest ConnectiCon related news and events. ConnectiCon, LLC's membership year begins on October 1st and ends on September 30th each year, so the earlier you register the longer you get to enjoy your membership benefits. If you choose not to use your membership benefits, ConnectiCon cannot be held responsible.

If ConnectiCon were to sell tickets, admission, badges, etc., we would have to collect an admission tax and then send that tax over to the State of Connecticut. This is the same tax that you pay when you buy a movie ticket, concert tickets, pay admission to enter the county fair, etc. Using this format, we are able to keep the costs to our attendees lower.

We do not mail badges, they must be picked up on-site at the registration desk.

Thursday: 2pm-9pm (Thursday is ONLY for pre-registered All-Weekend and Friday Only attendees to pick up their badges in advance. There will be a separate line during the convention for people who pre-registered. It is generally faster than registering on-site.)
Friday: 11am-10pm
Saturday: 9am-10pm
Sunday: 9am-2pm

You will need an acceptable form of photo ID (driver's license, state ID, school ID, passport, etc.) We always recommend that you bring proof of purchase (receipt, invoice, bank statement, etc.) just in case, but it is usually not necessary.

If you cannot provide proper ID (such as in the case of minors), we can verify information by asking you for your birth date, address, etc. We prefer that children are escorted by a parent or guardian for this reason and also for safety reasons.

The short answer is no, the member must pick up their own badge. Organization/Camp registrations may be checked in by one person if they have proper proof of purchase. Make sure to properly coordinate with your group ahead of time to avoid anyone getting left behind!

From our RULES & POLICIES: "Your badge is property of ConnectiCon and is subject to revocation at the discretion of ConnectiCon. Additionally, if you lose your badge, you will be responsible for buying another one." Unfortunately, when a badge is claimed as lost or stolen, we cannot confirm that it is not being used by someone else, so we must charge full price for a replacement. Every attendee is responsible for the care of their badge, no exceptions.

Allow 2 or 3 business days before sending another inquiry. Most will be answered quickly. Some problems can take longer to resolve than others, so we ask for your patience.

Military - $10 discount off any membership type (you must show military ID when you pick up your badge.)

Child - Children ages 10 and under are free to attend with a paid parent/guardian membership. (Discount is based on the age of the child during the convention, not the age at registration.)

Groups - groups of 10 or more will receive a $5/membership discount on all-weekend memberships. GROUP DISCOUNTS DO NOT APPLY ON-SITE.

We currently do not offer a discount for senior citizens.

Discounts do not stack, only the largest discount will apply.

Keep an eye out on our social media posts and newsletters for promo codes!

Anyone who purchased a membership for Connecticon before July 2020 and an is unable to attend ConnectiCon in 2021 will have the option of receiving a refund after ConnectiCon in 2021.

Looking to become a Participating Member at ConnectiCon?