Please use this form to contact us regarding any questions you may have. DO NOT USE an email address from @yahoo or @aol - these emails are unfortunately, blacklisted by our service provider and will automatically bounce. We can still send to blacklisted domains, so you will still receive membership confirmations even with a yahoo or aol email account.
Just select the department which relates to your question and we'll do our best to get back to you as soon as possible.
If you are unsure which department to contact, select "General Information". Please allow 72 hours before submitting another inquiry.
BEFORE YOU ASK YOUR QUESTION, see if you can find the answer here or on our FAQ page first.
Registration/Badge pickup information:
How can I register for the con?
By Clicking here
Do I have to register online?
No, you can register at the convention or at our booths at other events.
Will I be able to register at the convention?
Yes, but you will be charged additional service fees. On-site registration will be available Friday, Saturday, and Sunday during the listed hours. On-site registration will be in the lower lobby of the convention center with the line beginning in section B of the parking garage.
How do I access my registration/QR code?
If you haven't already created an account on GrowTix, you will need to do so with the e-mail address you registered with. From there, you can access your orders, edit information, upgrade memberships, and access your confirmation.
To log in, go here:
Thursday (for preregistered All Weekend & Friday Members Only) 2pm - 9pm
Friday (All Weekend & Friday Members Only) 9AM - 8PM
Saturday (All Weekend & Saturday Members Only) 9AM - 8PM
Sunday (All Weekend & Sunday Members Only) 9AM - 2PM