Staff

NEW STAFF APPLICATIONS FOR 2016 ARE NOW CLOSED. PLEASE CHECK BACK IN THE FALL FOR 2017. THANKS!

 

Please read carefully as our staff tier system for 2016 has changed!


*Staff perks for 2016 are NOT retroactive!*


Welcome to the ConnectiCon Staff page. Here you will find information on our dedicated Staff, and any current Staffing opportunities. Staff postings get updated continuously, so please keep checking for new positions. Internal candidates must apply for open leadership positions!

All staff positions of ConnectiCon are unpaid positions. They consist of people who believe in the community and the success of the organization.  An interest in attending conventions, in their fandom, and previous convention experience is not required to join our staff; however, it is helpful to have experience/knowledge in any of these areas. We are always looking for individuals with leadership and professional skills to join our team!

Please read all the information about our positions, policies, and benefits before submitting your application. By joining Staff, you agree to abide by these rules and policies or else face consequences determined by Executive Staff.
 

Staff Information
At-Con Staff Information
Staff Rules
Staff FAQ
Open Positions

 

Staff

Responsibilities of a staff member may include, but are not limited to:

• planning and running events (during the year and/or during the convention)
• creating programming schedules
• set-up and clean-up of events
• regularly attending meetings and events (in person or remotely) for your division
• overseeing team/department members
• promoting events
• enforcing the rules of the convention
• settling disputes in correlation to your convention duties
• trouble-shooting challenges and emergency situations
• communicating with other staff members/departments, convention center staff, guests and industry professionals, and members via phone, e-mail, forums, and in person

Rules


All Staff are subject to the rules and policies of the Convention, the headquarters building, and Convention Center, as well as any laws in the state of Connecticut. As a Staff Member, you are considered a public face of the organization and will be expected to conduct yourselves in a professional manner. The rules in this section apply at all times; during events/meetings and outside of the context of the convention (online, other conventions, etc.) This is to protect the convention, its staff, affiliates, and its members from harm and legal ramifications.


AS STAFF, YOU WILL NOT…

-steal money or items from the convention, its staff, volunteers, attendees, sponsors, vendors, business associates, etc.
-endanger, harass, or threaten other staff members, attendees, guests, vendors, affiliates, etc. verbally, physically, or sexually. Be aware that if you take physical action (even attempting to restrain or subdue a member), you take legal responsibility upon yourself. Contact venue security first.
-grossly abuse your authority (see FAQ for details).
-attend any ConnectiCon events while intoxicated, bring alcohol/illicit drugs/contraband onto the premises, or attempt to sell contraband items at events. In addition, make sure you are fit to work on-call throughout the duration of ConnectiCon events.
-participate in or become an accessory to any rule or law violations. This includes not handling or reporting misconduct.
-allow non-staff members into staff/guest of honor hotel rooms or other staff areas unless instructed to.
-abandon your duties without prior notification.
-handle duties and situations in an unprofessional manner. This includes, but is not limited to: yelling/screaming, physical contact, accusations, public defamation/gossip, insubordination, etc.
-solicit guests, vendors, businesses, make managerial decisions (how to handle challenges or emergencies, confiscate badges, expel someone from the premises, or strip anyone of their position) or make public statements (this includes interaction on any community outlets) unless you have the authority to do so.
-discuss internal convention matters with anyone outside of Staff. This includes, but is not limited to: unannounced guests, events, changes, disagreements or legal issues with guests, staff, vendors, or attendees, non-public financial information, etc. Such matters are confidential, in accordance with convention policies and CT state laws.
-intentionally subvert the policies and procedures of the convention, even if you disagree with them. They are there for a reason! Talk to us about them or any other issues first!

Staff members must adhere to any additional rules and guidelines set forth in the ConnectiCon Staff Handbook, which is subject to changes. Executive Staff reserve the right to take disciplinary action against any Staff members they deem to be in violation of Staff conduct not explicitly stated, with certain exceptions.
 

F.A.Q.

What are the requirements of becoming Staff?
-You must be at least 18 years of age and able to perform your position’s duties
-You must make every effort to attend regular division meetings throughout the year, unless told otherwise by your department manager
-You must commit to working the hours of your chosen tier (12-24 hours)
-You must present yourself professionally at all times during events and convention-related instances. This includes, but is not limited to, following Staff Rules and procedures, and wearing your Staff shirt and badge while on duty (and taking them off when you are not on duty/participating in events.)


WORKING AT THE CONVENTION IS REQUIRED OF ALL STAFF AND IS NOT NEGOTIABLE.


What are the benefits of becoming a staff member?

First, the boring stuff:

In addition to supporting an event that you enjoy, it can be a very fun and rewarding experience. Working as staff for a convention is a learning experience; it gives you a whole new perspective on the activities you enjoy, and you may learn valuable skills. You can learn about conventions, how they run, behind-the-scenes information about the various industries you are interested in, etc. You can add your volunteer work to a résumé or application, including any staff titles you have earned. In addition, you can build a diverse network of friends, colleagues, and industry professionals.

Now for the fun stuff:

-a complimentary staff shirt
-discounts at local vendors during the convention (varies by vendor)
-if you volunteer for ConnectiCon during other events and conventions, you may be reimbursed to attend those events (a free badge, gas, etc.) if given prior approval. 
-a 25% staff discount on merchandise purchased at Your Friendly Neighborhood Tabletop Shop, including the ability to special order certain items. 
-access to the staff after party (free food!)
-commission on advertising sales (see offers for details.)

 

IN ADDITION, you will receive the following benefits based on the amount of hours you commit to working (minimum 4 hour shifts):

 

12 Hours

-Complimentary staff shirt

16 Hours

-Complimentary staff shirt
-Complimentary membership for the following year
-$15 per diem for food

18 Hours

-Complimentary staff shirt
-Complimentary membership for the following year
-$20 per diem for food

20 Hours

-Complimentary staff shirt
-Complimentary membership for the following year
-$30 per diem for food

24 hours

-Complimentary staff shirt
-Complimentary membership for the following year
-Shared hotel room in the staff room block (various hotels)
-Complimentary breakfast at your designated hotel
 

 

What are NOT benefits of becoming a staff member?
WE DO NOT PROVIDE FREE PARKING, TRAVEL OR CHILDCARE SERVICES FOR STAFF MEMBERS, so please make appropriate arrangements ahead of time. Staff may be reimbursed for convention-related expenses, with prior approval. You also may not abuse your staff privileges. Doing so may result in disciplinary action.

What is considered abuse of privileges?
Though staff members wield a certain amount of authority, they may never abuse their powers. This includes, but is not limited to:
-using your staff status for unreasonable personal gains:
          -accessing database information without authorization
          -stealing or sharing personal information from members/the convention/affiliates
          -stealing money or items from members/the convention/affiliates
          -giving “freebies” or other special privileges to yourself or anyone without authorization
          -threatening or intimidating anyone
          -soliciting special privileges from other organizations/events/persons in the convention’s name without permission
          -accessing industry professionals for personal means only, etc.
-you have no legal authority and cannot “enforce” any rules or laws; uncooperative persons must be handled by convention center staff or local emergency/law enforcement personnel

Doing any of the aforementioned may result in you getting kicked out of/banned from the organization, the convention, or result in legal actions against you depending on the offence. (These decisions are usually made by the President.) If you are unsure about the boundaries and limitations of your position, and they are not discussed here, consult with your Department Manager, Division Director or an executive staff member.

What are the other rules and policies of ConnectiCon Staff?
They can be found here.

How can I contact Staff or a department?
Please use our contact submission form.
 

Open Positions



Please fill out the form thoroughly when applying for the positions listed below. You may be required to submit other information or documents in addition to your initial application.

 

Department Listings by Division:

Logistics Division Departments:
A/V
Exhibits
General Logistics
Guest Relations
Human Resources

 

Operations Division Departments:
Badge Check
Convention Operations/Onsite Operations
Cosplay Rest & Repair
First Aid
HRT
Line Management
Lost & Found
Props Safety
Registration
Set Up & Tear Down

 

Programming Division Departments:
Analog Gaming
Cosplay Events
Kids Zone
League of Legends Open
Main Events
Panels & Workshops
Special Events

 

Publications Division Departments:
Design
Info Desk
Photography
Press
Social Media
Video Production


LOGISTICS
A/V

Assistant Manager of AV Operations (Digital Media)
Duties:

  • Assists the Manager with procurement of AV equipment.
  • Assists the Manager with managing other AV Operations staff and volunteers.
  • Manages the collection and storage of digital video and audio recordings from workshop/panel rooms, main events hall, as well as other sites.
  • Operate AV mixer in main events hall.
  • Assist in the setup and breakdown of workshop/panel rooms and other AV sites.
  • Assists the Manager with managing the editing and archiving digital video and audio recordings after the convention.

Skills:

  • Knowledge of and access to video editing platforms such as Final Cut, or Premiere.
  • Experience in operating and troubling shooting professional digital video cameras.
  • Basic knowledge of audio PA systems; including connecting microphones, connecting line level devices, adjusting levels.
  • Ability to troubleshoot VGA and HDMI connection issues with Windows and Mac laptops, as well as other devices. 

 

Audiovisual Technician (At-Con Position)
Duties:

  • Enters panel/workshop rooms between events to check on equipment.
  • Assists presenters with their AV needs.
  • Starts and stops recording equipment in between events, replaces media as necessary.
  • Assists with other convention AV setups as necessary.
  • Assists with setup and breakdown of panel/workshop rooms and other sites that require AV equipment.

Skills:

  • Basic knowledge of audio PA systems; including connecting microphones, connecting line level devices, adjusting levels.
  • Ability to troubleshoot VGA and HDMI connection issues with Windows and Mac laptops, as well as other devices.

 

Camera Operator (At-Con Position)
Duties:

  • Operate cameras in the main events hall during performances.
  • Assist in setup and breakdown of workshop/panel rooms and other AV sites.

Skills:

  • Experience in operating and troubling shooting professional digital video cameras.

 

Exhibits

Contractor Liason (At-Con Position)

Description forthcoming.

 

 

OPERATIONS

 

Badge Check

Staff who check badges of attendees in area assigned during their shift.  Attendees will be asked to present their badge (front facing) to enter reserved areas. The job will demand that you must walk and/or stay on your feet for long periods of time while interacting with attendees or performing assigned duties. Checking of attendee badges can be done at any time in any convention run space or event.  All attendees must adhere to badge policy. Attendees found in violation will be escorted to registration or the nearest exit.


Line Management

Line Crew (At-Con Position)

Line crew is responsible for coordinating lines for events. This includes organizing members, directing traffic, guiding members away from doorways and fire exits, and ensuring the general safety of the members. In some instances, lines will start outside of an event but be separated into several different line queues throughout the convention center, which requires the crew to communicate by using radios and using specific signs to guide the members attending the convention. The crew is also responsible for counting the number of people in line and corresponding with the event leader.

 

Lost & Found

Lost and Found Assistant Manager

Responsible for the in-take, storage, and cataloging of items turned into Lost and Found, and maintaining item security. Also responsible for documenting reports of lost items from attendees (collecting information, descriptions, and contact information). Must communicate with Info Desk Staff (via radio) and Convention Center Staff. Responsible for hiring and managing Lost & Found Staff. Responsible for creating, implementing, and supervising staff shifts and inventory processes. Radio communication skills preferred.

 

Lost and Found Team Leaders

Responsible for the in-take, storage, and cataloging of items turned into Lost and Found, and maintaining item security. Also responsible for documenting reports of lost items from attendees (collecting information, descriptions, and contact information). Must communicate with Info Desk Staff (via radio) and Convention Center Staff. Responsible for creating, implementing, and supervising staff shifts and inventory processes. Radio communication skills preferred.

 

Lost and Found Staff

Responsible for the in-take, storage, and cataloging of items turned into Lost and Found, and maintaining item security. Also responsible for documenting reports of lost items from attendees (collecting information, descriptions, and contact information). Must communicate with Info Desk Staff (via radio) and Convention Center Staff.

 

Props Safety

Props Safety Staff (At-Con Position)

Props Safety is in charge of manning and operating multiple tables throughout each venue where attendees can bring their props to be inspected for adherence to convention policies. Props Safety Staff are responsible for visually and physically inspecting props to ensure that they follow convention and venue guidelines. Props which may be mistaken for real weaponry must be inspected and tagged by Staff. All costumes and props must adhere to state and federal regulations, and requests made by venue staff or public safety personnel. Knowledge of prop making and weaponry preferred.

 

Registration

Registration/Horseshoe Desk Clerk (At-Con Position)

A staff member who attends the Registration Desk or Special Check-in Desk at intervals throughout the weekend. They are responsible for serving, interacting with, and checking in members, using the Con electronic database, handling monetary transactions, answering questions and referring issues to senior staff as necessary. Experience with customer service and/or technology/databases a plus. No prior experience required- good place to learn!

 

Set Up & Tear Down

General Setup/Teardown Crew (At-Con Position)

Freight moving and set up/tear down at the convention center and offsite venues. Will be assigned to other tasks during shifts after set up is complete.

 

 

PROGRAMMING
Kids Zone

Kids Zone Staff (At-Con Position)

Assist the Kids Zone Manager in organizing and running events throughout the weekend. Create a friendly and welcoming environment for children and their parents. Help children during activities, monitoring the use of materials as needed (i.e. scissors and glue) to ensure a safe and clean workspace. Must be able to stand and walk for long periods of time. Experience working with children required.

 


PUBLICATIONS
Design

Print Design Coordinator

The Print Coordinator will work with the Marketing Department to organize print projects such as signage, the program book, brochures and related projects. Report to the Publications Director status of projects regularly
Required Skills:

  • The ability to organize and manage print projects and designers

 

Graphic Designers (Several Positions Available)

Layout of bochures, signs, the program book and other graphic projects as needed.
Required Skills:

  • Typography
  • A good eye for the principles of layout and design
  • Ability to use the Adobe Creative Suite
  • Strongly encouraged to provide own computer with design software for on site design at the convention

 

Web Coordinator

The Web Coordinator will work with the Marketing Department to organize print projects such as ad blocks, the website reskin, layout of web content and the like. Report status of projects to the Publications Director status on a beguiler basis.
Required Skills:

  • The ability to organize and manage print projects and designers

 

Web Designers

Layout of Ads, Webpages, Web Content and other Web based projects as needed.
Required Skills:

  • Typography
  • HTML & CSS Skill
  • A good eye for the principles of layout and design
  • Ability to use the Adobe Creative Suite
  • Strongly encouraged to provide own computer with design software for on site design at the convention

 

Web Developers

  • Coding of web applications
  • Maintenance of the ConnectiCon website as needed

Required Skills:

  • Knowledge of Javascript, HTML, PHP & MySQL in varying degrees

 

Web Advertising Specialist

  • Pricing out web ads
  • Creating web ads

Required Skills:

  • Ability to create and post web ads around the internet
  • Knowledge of web advertising practices and pricing
  • Ability to target select demographics in a cost effective way

 

Content Coodinator

  • Collection and Organization of generated content
  • Getting content to designers and editors as needed

Required Skills:

  • Organizational and Archival Skills
  • Good communication skills and the ability to be contacted easily at odd hours

 

Copy Writers

  • Writing copy on demand for geeky purposes
  • Writing for the program book

Required Skills:

  • A command of the English Language
  • Ability to produce witty and eloquent content for a myriad of uses ranging from print & web to video
  • Ability to distill information into a coherant chunk of text of a specified size

 

Editors

  • Editing content produced by the copy writers

Required Skills:

  • A command of the english language
  • ability to read quickly
  • knowledge of copy editing markup

 

Illustrators & Artists

  • Drawing/ painting pictures for use in ConnectiCon publications on demand within one week of request

Required Skills:

  • Ability to draw or paint to produce finished 2D art
  • Ability to send that art in a high quality format digitally to whoever requests it and the content coordinator

 

Digital Graphic Artists

  • Produce digital graphic art on demand for use in ConnectiCon publications within one week of request

Required Skills:

  • Ability to produce 2D graphic art in a digital format
  • Ability to send that art in a high quality format digitally to whoever requests it and the content coordinator

 

Info Desk

Information Desk Staff (At-Con Position)

The Information Desk staff is responsible for providing excellent customer service in assisting the general questions of the members attending the convention. The Info Desk needs to meet and exceed the members expectations and provide directions to the closest services or events that they made need. As this is a high-volume position, the Info Desk staff must be able to multi-task and be able to prioritize interruptions while maintaining great communication. Responsibilities may include answering questions, giving directions, assisting members use the program book and its associated maps, reading schedules, coordinating with department heads and their staff, and having general knowledge of ConnectiCon.

 

Photography

Photo Booth Photographers (At-Con Position)

  • Man the photo booth during designated hours of operation
  • Take photos of cosplayers as requested
  • Provide edited photos to cosplayers (after con)
  • Transfer photos to designated drop off location

Required Skills:

  • Experience in operating and troubleshooting digital cameras
  • Must provide own equipment
  • Good photographic eye
  • Familiarity with lighting equiptment
  • Familiarity with photo editing software

 

Photographers (At-Con Position)

  • Shoot photos of the convention events and public convention areas during convention hours of operation as needed
  • Shoot photos of the assembled groups at the designated photo shoot areas at the appointed times and locations
  • Transfer photos to designated drop off location

Required Skills:

  • Experience in operating and troubleshooting digital cameras
  • Must provide own equipment
  • Must be able to follow directions well
  • Good photographic eye

 

Video Production

Video Coordinator

  • Manage video shoots
  • Assign videographers to events
  • Assign projects to editors
  • Assist with editing as needed

Required Skills:

  • Ability to manage video projects and people effectively, knowledge of the convention layout and events

 

Videographers (At-Con Position)

  • Shoot footage of the convention events and public convention areas during convention hours of operation
  • Transfer footage to designated drop off location

Required Skills:

  • Experience in operating and troubling shooting digital video cameras
  • Must provide own equipment

 

Video Editors

  • Assemble and cut together footage from multiple sources into a cohesive narrative
  • Assemble such videos at the convention for use on local video monitors

Required Skills:

  • Experience with video editing software such as Adobe Premiere Pro and Sony Vegas
  • Willingness to bring your video editing machine with software is highly desirable, as we cannot guarantee we will have a machine available at con with the proper software on it. We will have a room set aside for the Publication Department at-con so that we can produce videos and graphics on site as needed.

 

Motion Graphics Specialist

  • Assist video editors in creating motion graphics on top of footage clips
  • Create independent motion graphic clips

Required Skills:

  • Adobe After Effects or related software experience
  • Willingness to bring your video editing machine with software is highly desirable, as we cannot guarantee we will have a machine available at con with the proper software on it. We will have a room set aside for the Publication Department at Con so that we can produce videos and graphics on site as needed.